Client shipping availability

At Lean Living, we are committed to providing you with high-quality, frozen meals delivered straight to your doorstep. Due to the nature of our time-sensitive deliveries and the perishable nature of frozen food, we rely on a courier service to ensure prompt and efficient shipment.

It is the customer's responsibility to be available and accessible during the designated delivery times specified by the courier company. In the event that the customer is not available or cannot be reached during the delivery attempt, Lean Living holds no responsibility for the condition of the package or its contents.

We understand that unforeseen circumstances may arise, but we urge customers to prioritize their availability during the scheduled delivery window to prevent any issues with the condition of the delivered meals. Lean Living cannot cover the cost or guarantee the quality of the products in cases where the customer is unavailable during the courier's attempts to deliver.

We appreciate your understanding and cooperation in ensuring the smooth and timely delivery of our nutritious and delicious meals.

Terms and Conditions for Food Orders: Allergen Disclaimer

These Terms and Conditions ("T&C") govern the ordering and consumption of food from Lean Living Foods. By placing an order with us, you agree to abide by these terms:

Allergen Information:
a. If you have any allergies or dietary restrictions, it is your responsibility to inquire about the ingredients of the dishes you are considering ordering.

Customer Responsibility:
a. Customers with food allergies or dietary restrictions are strongly encouraged to inform our staff about their specific requirements when placing an order.
b. Failure to communicate allergies or dietary restrictions does not exempt the customer from responsibility for any adverse reactions or consequences.

No Guarantee of Allergen-Free Products:
a. The Company does not guarantee that any of its food products are free from allergens.
b. Cross-contamination may occur during the preparation of food items. The Company cannot guarantee that its kitchen or suppliers are allergen-free environments.

Limitation of Liability:
a. The Company shall not be held responsible or liable for any allergic reactions or health issues resulting from the consumption of its food products, unless the customer has specifically informed the Company about their allergies or dietary restrictions at the time of ordering.
b. Customers with severe allergies are advised to exercise caution and consider alternative dining options that can better accommodate their needs.

Notification of Allergies:
a. Customers must notify the Company of any allergies or dietary restrictions at the time of placing an order.
b. The Company reserves the right to refuse service or modify orders based on the severity of allergies or dietary restrictions communicated by the customer.

a. By placing an order, the customer agrees to indemnify and hold the Company harmless from any claims, losses, or damages arising out of or related to allergic reactions or health issues, except in cases where the customer has provided explicit information about their allergies or dietary restrictions at the time of ordering.

Changes to T&C:
a. The Company reserves the right to modify these terms and conditions at any time. Customers are responsible for reviewing the terms regularly.

By placing an order with Lean Living Foods , you acknowledge that you have read, understood, and agreed to these Terms and Conditions.